Wally and I are at wits end dealing with different billing companies. Does any school owner have one that they really like?
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Wally and I are at wits end dealing with different billing companies. Does any school owner have one that they really like?
I don't know if it's exactly what your looking for but Robb wolf promotes something called front desk hq. Sounds like a pretty good program, you might want to check it out. https://frontdeskhq.com/
I'n not looking to do my own collections, thats what billing companies are for ;)
united professionals seem to do a good job! http://www.unitedprofessionals.com/
Anyone but member solutions
member business solutions?Quote:
Originally Posted by Gray
Mindbody is by far the best in my opinion.. it just gets pricey if you add a lot of extras. I pay $75 per month but it does everything! Scheduling, billing, email lists, store, etc
Yeah, when I interned the majority of my time was spent going to war with their inept operators.
Mind-body is awesome, they give a great percentage on cc transactions and have a very user friendly interface. They aren't a billing company though, I don't think Zog wants to handle collections personally
Thanks thats who we are going through right now and have been for a long time, they fuck up everything. I've used others back in the day and they were bad as well. Was starting to think all billing companies where the same.Quote:
Originally Posted by Gray
Thanks for the info guys
Gray, We contacted united professionals, but its seems they may BE member solutions. Do you know if this is the same company that you interned at?
We are currently with Winmars/Memberbillingsystems or is this the one you interned at?
I interned at the gym and I just remember member solutions.
I will ask tomorrow if they also were called united professionals. If they were, beware lol.
did you happen to find out?Quote:
Originally Posted by Gray
I'm pretty sure member solutions and UP are still separate, but I'm almost positive UP bought out MS. Definitely not EFC. It seems quite a few fitness gyms are using APS I believe it is called.
Ever consider the idea of contracting out a collection agency or someone to do that? I know it's not ideal, but might be better than the billing agencies.
On the other hand, you'll get great info on how to host a buddy day or kickin birthday, and the birthday boy can use a REAL SWORD to cut his cake lol
Love martial arts....hate the industry
We use mindbody, but are looking for something else as well.
I'm the one who deals with all of this at our gym. We've used mindbody, champion's way, and now we're on Zen Planner. Zen Planner is, without a doubt, hands down, the best. No one compares. It's the most user friendly interface, and phenomenal customer service.
I don't think they're the same Zog, I asked both people who used to use it and they also only know it as member solutions.
Well the issuse is they sent us the forms to fill out to submit our students, and the forms have "Member Solutions" on it not United professionals.Quote:
Originally Posted by Gray
Nate is Zen Planner a billing company or a mangement system?
Zen Planner is a management system and authorize.net is the merchant account on the back end that does the actual billing. It's super easy to get it all set up. This is the route I highly recommend taking.Quote:
Originally Posted by Chris Herzog