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  1. #11
    Chris Herzog's Avatar
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    10th Planet Rochester
    Location
    Rochester, Ny
    Posts
    7,339
    Gray, We contacted united professionals, but its seems they may BE member solutions. Do you know if this is the same company that you interned at?


    We are currently with Winmars/Memberbillingsystems or is this the one you interned at?
    Check out my instructional website:www.zogipedia.com



    Head Coach 10th Planet Jiu Jitsu Rochester www.10thplanetjiujitsurochester.com

  2. #12

    Array

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    SimGo Cobra Kai
    Location
    Las Vegas
    Posts
    574
    I interned at the gym and I just remember member solutions.

    I will ask tomorrow if they also were called united professionals. If they were, beware lol.

  3. #13
    Chris Herzog's Avatar
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    School
    10th Planet Rochester
    Location
    Rochester, Ny
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    7,339
    Quote Originally Posted by Gray View Post
    I interned at the gym and I just remember member solutions.

    I will ask tomorrow if they also were called united professionals. If they were, beware lol.
    did you happen to find out?
    Check out my instructional website:www.zogipedia.com



    Head Coach 10th Planet Jiu Jitsu Rochester www.10thplanetjiujitsurochester.com

  4. #14

    Array

    School
    10th Planet Coquitlam
    Posts
    136
    I'm pretty sure member solutions and UP are still separate, but I'm almost positive UP bought out MS. Definitely not EFC. It seems quite a few fitness gyms are using APS I believe it is called.

    Ever consider the idea of contracting out a collection agency or someone to do that? I know it's not ideal, but might be better than the billing agencies.

    On the other hand, you'll get great info on how to host a buddy day or kickin birthday, and the birthday boy can use a REAL SWORD to cut his cake lol

    Love martial arts....hate the industry

  5. #15
    sean applegate's Avatar
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    10P Gulf Shores, Atlanta, Atmore
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    gulf shores, AL
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    1,546
    We use mindbody, but are looking for something else as well.

  6. #16

    Array

    School
    10th Planet Santa Fe
    Location
    Santa Fe, NM
    Posts
    135
    I'm the one who deals with all of this at our gym. We've used mindbody, champion's way, and now we're on Zen Planner. Zen Planner is, without a doubt, hands down, the best. No one compares. It's the most user friendly interface, and phenomenal customer service.

  7. #17

    Array

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    SimGo Cobra Kai
    Location
    Las Vegas
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    574
    I don't think they're the same Zog, I asked both people who used to use it and they also only know it as member solutions.

  8. #18
    Chris Herzog's Avatar
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    10th Planet Rochester
    Location
    Rochester, Ny
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    7,339
    Quote Originally Posted by Gray View Post
    I don't think they're the same Zog, I asked both people who used to use it and they also only know it as member solutions.
    Well the issuse is they sent us the forms to fill out to submit our students, and the forms have "Member Solutions" on it not United professionals.

    Nate is Zen Planner a billing company or a mangement system?
    Check out my instructional website:www.zogipedia.com



    Head Coach 10th Planet Jiu Jitsu Rochester www.10thplanetjiujitsurochester.com

  9. #19

    Array

    School
    10th Planet Santa Fe
    Location
    Santa Fe, NM
    Posts
    135
    Quote Originally Posted by Chris Herzog View Post
    Well the issuse is they sent us the forms to fill out to submit our students, and the forms have "Member Solutions" on it not United professionals.

    Nate is Zen Planner a billing company or a mangement system?
    Zen Planner is a management system and authorize.net is the merchant account on the back end that does the actual billing. It's super easy to get it all set up. This is the route I highly recommend taking.

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