Anyone flying abroad to the middle east or asia:
Do not use Emirates Airlines.
Shocking, disgusting non existent levels of service.
Add to that when I complained they promised to respond within 28 days, after 2 months had elapsed I emailed them again and they LIED that they had responded within the 28 days when they had not.
Avoid this shambles of a corporate airline. No customer service whatsoever just want to take grands out of your pocket and treat you as a number.
I wont go into all of my grievances here as they are too many to go into but two that stand out are:
1) that all passengers were instructed to replace footwear they had taken off due to complaints about an odour from passengers feet; with the risk of DVT can this possibly be in line with health regulations?
2) They have defended passengers who on landing the plane clutched their tablets, one of which came out of the hands of the person in the seat next to me and landed on me. They actually say its okay for passengers to hold these- are they serious?? I am sure if I got on the plane and insisted I clutched any random piece of fibre glass vfor the duration of take off, flight and landing I would be told in no uncertain terms I could not.
Ridiculous levels of non service, never again. Ruined my holiday.
Do not use Emirates Airlines.
Shocking, disgusting non existent levels of service.
Add to that when I complained they promised to respond within 28 days, after 2 months had elapsed I emailed them again and they LIED that they had responded within the 28 days when they had not.
Avoid this shambles of a corporate airline. No customer service whatsoever just want to take grands out of your pocket and treat you as a number.
I wont go into all of my grievances here as they are too many to go into but two that stand out are:
1) that all passengers were instructed to replace footwear they had taken off due to complaints about an odour from passengers feet; with the risk of DVT can this possibly be in line with health regulations?
2) They have defended passengers who on landing the plane clutched their tablets, one of which came out of the hands of the person in the seat next to me and landed on me. They actually say its okay for passengers to hold these- are they serious?? I am sure if I got on the plane and insisted I clutched any random piece of fibre glass vfor the duration of take off, flight and landing I would be told in no uncertain terms I could not.
Ridiculous levels of non service, never again. Ruined my holiday.